KitchenAid Architect Series II : KEMS378SSS 27in Microwave Combination Wall Oven - Stainless Steel Review

We had this oven installed on December 1st 2008. It lasted 4 weeks before the magnetron and inverter went, rendering the microwave completely unusable.
We called kitchenaid to get the appliance fixed, who sent a repair technician who diagnosed the problem but couldn't fix it. Kitchenaid then sent ANOTHER technician who then had to re-diagnose the problem.
The second technician has been a nightmare since, unable to order correct parts and fix the problem at all.
To this date, the oven has been broken for 4 weeks with no sign of it getting fixed anytime soon. Do yourself a favor and get something else.

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Product Description:
- Microwave Oven Features- Convection cooking provides more even results in less time- EasyConvect Time and Temperature Conversion System takes the guesswork out of convection cooking- Custom reheat and custom defrost functions- Soften and melt cycles- Steam cook cycle including steam container- Easy minute control adds time in one-minute increments- CrispWave Technology provides grilling, frying, and convection cooking options- Oven Features- Even-Heat True Convection System provides even heating throughout oven- EasyConvect Time & Temperature Conversion System- Conventional thermal cooking with two-element balanced baking and roasting- High-speed, adjustable broiling performance for large or small quantities- Closed-Door Convection Broil with Full & Center Settings- True-Broil Reflector concentrates heat for optimum broiling- Enhanced self-clean cycle includes an energy-saving quick setting- Removable temperature probe accurately measures internal temperature of meats, poultry, and liquid-based casseroles- Proof bread without needing a bread maker- Dehydrate fruits and vegetables for fresh taste throughout the year- Hefty Slide-Out Racks with Handles- SatinGlide Roll-Out Extension Rack with Handle- 2 Halogen oven lights allow a more natural view of cooking progress- Blue-Enameled Cavity- Large window provides a wide, full view of all three racks- Full glass inner door provides easy clean-up and sleek look- Beveled edges create a soft, integrated look with surrounding cabinets- Oven & Microwave Oven Features- Certified by STAR-K KOSHER CERTIFICATION- Responsive glass-touch oven display with lockout- Architect Series II styling

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